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ISO 9001

CBT 15 questions

First 5 of 15 questions — with answers

The correct answer is marked. Unlock the rest to study the whole test, online or offline.

  1. Question 1

    According to this module, how do ISO define a «standard»? Select the ONE correct answer.
    • A standard is a document that provides requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose.
    • A standard is a minimum set of requirements that must be met in order to satisfy a customer, regulatory body or administration.
    • A standard is any set of requirements or guidelines set down by a customer, regulatory body or administration.
    • A standard is any set of requirements set down by a customer.

  2. Question 2

    According to this module, what does ISO 9001 mean by the term «Risk Management»? Select the ONE best answer.
    • Risk Management in ISO 9001 is the same as Risk Assessment in the ISM Code.
    • It includes both avoiding risk, or deciding to retain some risk in order to pursue an opportunity.
    • Risk Management means ensuring that all risks are properly insured.
    • Risk Management means the avoidance of any risk.

  3. Question 3

    Conformance to ISO 9001 can be proved by third party audit. What does this mean? Select the ONE correct option.
    • The organisations Quality management system can be audited by an independent, impartial third party, a certification body or «registrar» who will conduct an assessment to verify conformity to ISO 9001 requirements.
    • ISO can act as a third party and carry out an audit to see if the organisations Quality management system meets the required standard.
    • The organisations Quality management system can be audited by a customer.
    • The organisations Quality management system can be audited by another organisation provided that organisation has ISO approval.

  4. Question 4

    ISO 9001 makes reference to «documented information». Why is it important to define the documented information in a quality management system? Select the ONE best answer.
    • Because documented information can only be changed by senior management.
    • Because documented information is fixed and cannot be changed.
    • Because documented information in a quality management system needs to have controls covering distribution, access, use, storage and any changes made.
    • Because documented information must be made available for both internal and external auditors.

  5. Question 5

    ISO 9001 requires a process for continuous improvement, often referred to as the «PDCA» cycle. What does this mean? Select the ONE correct answer.
    • A Plan-Do-Check-Analyse.
    • A Prepare-Do-Consult-Analyse cycle.
    • A Plan-Do-Check-Act cycle.
    • A Product Delivery-Customer Analysis cycle.

Preview — 5 of 15 questions

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About this CBT test

ISO 9001 is a CBT test with 15 questions and verified answers. Common topics include: quality management, iso, module, standard, information, system, says, form.

You can practise the free questions online — one at a time, with the correct answer — or unlock the whole test and download it to study offline, without internet.

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