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Active Listening

CBT 40 questions

First 5 of 40 questions — with answers

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  1. Question 1

    Active listening consists of verbal and non-verbal skills that you should use in a conversation. Which one of the following is a non-verbal response that indicates your interest to the speaker?
    • Nodding your head.
    • Saying "I see" or "Hmm".
    • Saying "Is that so?".
    • Looking at the surroundings.

  2. Question 2

    Active listening is a fundamental part of good communication. Which one of the following statements best describes active listening?
    • Active listening involves listening with the purpose of understanding.
    • Active listening forces people to talk.
    • Active listening is applicable to officers only.
    • Active listening is the same as hearing.

  3. Question 3

    Active listening is a tool for building and maintaining pleasant interpersonal relationship. Which one of the following is NOT a positive effect of listening actively?
    • Avoiding stress.
    • Connecting with other peoples.
    • Maximizing positive responses.
    • Minimizing negative responses.

  4. Question 4

    Active listening is a very useful communication tool for shipboard personnel in building interpersonal relationship. To which one of the following activities can the tool NOT be applied?
    • Listening to music.
    • Motivating people.
    • Conflict handling.
    • Problem solving.

  5. Question 5

    Active listening is one of the important tools in effective communication. Which one of the following practices does NOT normally result in effective communication?
    • Using the "You" language.
    • Showing relaxed, open body language.
    • Avoiding distractions.
    • Maintaining an appropriate level of eye contact.

Preview — 5 of 40 questions

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About this CBT test

Active Listening is a CBT test with 40 questions and verified answers. Common topics include: phrase accurately, relation active, body language, chief officer, effective communication, captain captain, situation, skills.

You can practise the free questions online — one at a time, with the correct answer — or unlock the whole test and download it to study offline, without internet.

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