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Crowd Management

CBT 65 questions

First 5 of 65 questions — with answers

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  1. Question 1

    Approximately how many of the passenger's will immediately accept that there is an emergency?
    • 10 %.
    • 25 %.
    • 50 %.
    • 75 %.

  2. Question 2

    As a crewmember, which group can you rely on to warn or instruct other passenger's in an emergency?
    • Actors, dancers, musicians.
    • Police officers, fire-fighters, military.
    • Schoolteachers travelling alone.
    • Doctors, nurses, paramedics.

  3. Question 3

    At the first signs of an emergency, before receiving information from the crew, most passenger's will:
    • Panic, act hysterically, and resist the efforts of crewmembers to control them.
    • Believe the danger signs, accept that there is an emergency, and wait for crewmembers to give emergency signals and instructions.
    • Either not believe the danger signs, or look for further signs of a possible emergency.
    • Immediately believe the danger signs, accept that there is an emergency, and without instructions from the crew start emergency preparations.

  4. Question 4

    Four vocal skills are volume, pace, diction and:
    • Confidence.
    • Talking slowly.
    • Clear pronunciation.
    • Tone.

  5. Question 5

    Give clear, direct instructions in an emergency, and show passenger's exactly what they need to do. What is the most important reason for doing this?
    • 1-3 % of passenger's have little or no ship safety knowledge.
    • 1-3 % of passenger's panic.
    • 10-25 % of passenger's go into shock.
    • 50-75 % of passenger's are confused, and feel helpless.

Preview — 5 of 65 questions

You are seeing the first 5 questions with answers. Unlock the remaining 60 to study the whole test — online or offline.

About this CBT test

Crowd Management is a CBT test with 65 questions and verified answers. Common topics include: main reason, emergency passenger, clear direct, crowd control, important, good, command, passengers.

You can practise the free questions online — one at a time, with the correct answer — or unlock the whole test and download it to study offline, without internet.

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