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Conflict Management

CBT 40 questions

First 5 of 40 questions — with answers

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  1. Question 1

    A chief engineer, who has investigated a conflict between two engineroom ratings, finds that the fitter does not want the oiler to enter the workshop while he is busy working inside. Which one of the following types of conflict is occurring?
    • Interest conflict.
    • Values conflict.
    • Technical conflict.
    • Personal conflict.

  2. Question 2

    Captain: I saw that the portable extinguisher in the control room has been marked as "okay". I checked the data of the extinguisher the other day and realized that it should have been ashore for pressure test a month ago. Identify the type of Conflict Language used in the given situation above. Tick on the appropriate box corresponding to your answer:
    • I-language.
    • YOU-language.

  3. Question 3

    Captain: I saw that the portable extinguisher in the wheel house has been marked as "okay", but when I checked the data the other day, I found out that it should have been taken ashore for a pressure test a month ago. Besides, you checked it twice without remarks. Don't you realize that the lives of your fellow crewmates are at stake here? Identify the type of Conflict Language used in the given situation above. Tick one the appropriate box corresponding to your answer:
    • YOU-language.
    • I-language.

  4. Question 4

    Captain: Listen Chief, if I can't get the bunker figures right away, I'll be frustrated. I'm very tired and I want to send the arrival report to the company immediately so I can get some rest. I want you to instruct the 2nd Engineer to sound the tanks now and take his breakfast afterwards. Identify the type of Conflict Language used in the given situation. Tick on the appropriate box:
    • I-language.
    • YOU-language.

  5. Question 5

    Captain: You listen to me now, Chief. I am the Captain of this ship and I want you to go down and instruct the 2nd Engineer to take the soundings. Then, he may take his breakfast after that. Identify the type of Conflict Language used in the given situation. Tick on the appropriate box:
    • YOU-language.
    • I-language.

Preview — 5 of 40 questions

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About this CBT test

Conflict Management is a CBT test with 40 questions and verified answers. Common topics include: situation tick, second officer, conflict language, appropriate, box, captain, conflicts, chief.

You can practise the free questions online — one at a time, with the correct answer — or unlock the whole test and download it to study offline, without internet.

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